Terms and conditions
Check out our terms and conditions
Before you make a reservation, you must read, understand, and accept the Terms and Conditions. If you do not understand the Terms and Conditions, we recommend that you contact our customer support service, which is available by email or by phone numbers listed in the Contact section. The official version of the website is in English. In the case of incompatibility between the original and the translated version, the English version should be considered relevant.
Reservations are made via the internet using our reservation service.
The trip can be one-way two-way and several times a day.
Private transfers include car, van, mini bus and bus.
Passengers will be in the place of gathering a person or group, the driver will have the name of the passenger or group. The driver will drive the passengers or group to the desired reject address or to the nearest possible location that is accessible by car. Prices per vehicle transfer.
For non-listed destinations, they can be arranged later.
A person who wishes to book must be over 18 years of age
Booking is done online, filling in all necessary forms.
Reservations must be made at least 24 hours prior to the start of the service. Exceptionally, the service can be booked within 12 hours, but you must contact us and first receive an email approval.
The person entering the data is responsible for their validity. The transferring company is not responsible for the incorrect or untrusted data.
The person entering the group information accepts the terms on behalf of the entire group and is responsible for the entire group.
The transfer service provider does not have to accept the reservation. If the reservation is accepted, the user will receive the confirmation by e-mail.
The Customer’s responsibility is to review the Confirmation and report any errors or errors to our Customer Service in writing, preferably by e-mail.
Changes in booking and cancellation
The user can change the booking information at any time. There are no additional fees for that.
The user can cancel the reservation at any time. Free cancellation is possible 24 hours prior to the transfer, after which a full transfer service is charged.
All vehicles used for transfers are licensed to be properly inspected and secured in accordance with the laws of the country in which the transaction is provided.
Passenger insurance is included in the transfer price.
The transfer service provider is obliged to perform all services responsibly and professionally, in accordance with the laws of the country in which the services are provided.
The transfer company is not responsible for delays in arrival or departure caused by unpredictable circumstances such as traffic jams, bad weather conditions, floods, storms, fires and so on, and is not obligatory to compensate travelers.
In the event that the client is not able to contact our driver at the agreed place within the agreed deadline, the client is obliged to contact our call center as soon as possible on +385 95 5500014 where he will receive additional instructions.
In case the customer waives for any reason, the client must first contact as soon as possible on +385 95 5500014, where he will receive further instructions.
The transfer service provider company can not guarantee the exact transfer time. All travel data is just an estimate. Clients who continue to travel by other means of transportation should leave enough time between the transfer and the departure time of another means of transport.
In the event that the selected vehicle type is not available for any reason, the transfer provider may transfer it by another suitable vehicle.
The transfer service provider is obliged to consider all complaints and make a decision on them within 30 days.
All issues will be tried to settle by an agreement outside the court.
All disputes will be before the Court in Croatia.
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
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The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
If at any time you would like to unsubscribe from receiving future emails, you can email us at
and we will promptly remove you from ALL correspondence.
- PHONE: 00 385 95 550 00014
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Last edited: 01. May 2018.